Can Chargebacks Set Your Business Back?

Chargeback Effects On My Business It used to be that if you got a faulty product, poor service or were simply double charged, you decided to chargeback the purchase. With today’s economy and fraud on the rise, chargebacks are becoming more main stream and more purchases are being made with stolen cards. Losses of jobs cause people […]

Post Transaction Marketing

Post Transaction Marketing – Is It Worth the Risk for eCommerce Merchants? In the first half of 2017, e-commerce revenue amounted to approximately $1,268.9 billion of all retail sales in the U.S., according the U.S. Census Bureau. While e-commerce sales increase from the same period in 2016, the percentage of total retail sales increased from […]

Ecommerce Sales Grow as Retail Stores Shrink?

Forrester Research, an independent technology and market research company that provides advice about technology’s impact on business and consumers, recently released estimates on ecommerce growth over the few years. As we see and read about traditional sales dropping all across the nation, ecommerce will continue to grab the lost market share. Forrester said, “When we […]

How to Stay Off the MATCH File

Even if you’ve never been on the dreaded Terminated Merchant File (also known as the TMF MATCH List, you need to take measures to ensure that you don’t end up on it. How? For starters, rethink whom you do business with. Signing up with the wrong processor greatly increases your chance of landing on the MATCH file, […]

Chargeback Ratios… the Unwritten Rules

While Visa and MasterCard don’t approve merchant accounts, they do hold all the cards – pardon the pun – when it comes to setting chargeback ratios. Chargeback ratios are calculated by dividing your monthly sales by the number of chargebacks or the total dollar amount of the total chargebacks registered in any given month – […]

What Card Payment Usage is Telling Us

According to MasterCard’s presentation at the Goldman Sachs US Financial Services Conference on Dec 8, retail sales are showing positive signs – relative to card payment usage. They cited November as the third consecutive month of growth since July, 2008. They attributed the growth to changes in consumer attitudes. Consumers are focusing more on quality […]

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