Tis the Season for Fraud – How Is Your Business Helping – Part 2

Part 2 Helping Your Business The sales associates at retail outlets following proper security guidelines is a good start to protecting against fraud this holiday season. But what if you are an online business, or the magnetic strip on a card does not work? In Part…

Understanding Merchant Account Fees and Their Terminology

Over the past couple of weeks I have run into many merchants that feel ripped off by their merchant sales representative with regards to their merchant account fees. Time and time again I hear “I just didn’t know what to ask for.” Like with any…

Scalability: Building Your Business for Transactional Growth

Building Your Business When starting a business, most business owners hope to quickly grow. After all, more customers mean more revenue. But if you aren’t prepared, expanding could put your business at risk. Obviously, having enough inventory, staff and equipment is critical to expanding operations.…

Are You Getting Taken Advantage of by Credit Card Processors?

I would say that the merchant services industry is competitive, and even cut throat in some cases. Many merchants have been taken advantage of by credit card processors’ ads of low teaser rates and costly equipment. I was working on a very large merchant account…

Is One Shopping Cart Better Than Another?

Shopping Cart Features and Security When starting a new business, most merchants generally focus on the features of their shopping cart and how the website itself looks. We pick our colors and how much items cost. We look for how the customer will enter their…

How Do Merchants Violate Visa and MasterCard Rules?

VISA and MasterCard Rules and Regulations Many merchant violations of the VISA and MasterCard rules don’t even know they have committed a violation. Most stores don’t have any procedural information about how to process a credit card sale as part of their employee training other…

Preventing Chargebacks

Preventing Chargebacks, How to Do It! Even if you manage to keep your chargebacks below the 1/2 – 1% threshold, any chargeback claims – whether remedied or not – take up precious time researching what happened. I’m sure there are other ways you’d rather spend your time (like focusing…

Remedies for Chargebacks

Chargebacks Remedies To keep your chargeback ratio in check you have to take a proactive role. You can actually prevent chargebacks from escalating – and counting towards your monthly allotment. The most common categories for chargebacks include point-of-sale errors, customer disputes, and fraud – and within these…